DATA WITH PURPOSE.
This policy describes the SMAT Designs marketing website and general communications. Separately operated software products may provide additional data practices and contracts specific to their functionality.
Effective October 8, 2026
Company & Contact
Amazon service-provider and security incident correspondence: [email protected]. Read our security and incident-response statement.
SMAT Designs, Tempe, Arizona, United States. Contact: [email protected].
Information We May Collect
When you email us, we receive the information you provide, such as your name, email address, company, inquiry, support details and correspondence. Website hosting and security services may process technical request data, such as IP address, approximate location, browser/device information, requested page, date/time and logs needed to deliver and protect the website.
Optional interactions with software products may involve additional categories such as account identifiers, subscription and billing information, application metadata, marketplace catalog/inventory/order information, and authorization tokens, but only as described and enabled by the applicable product and its authorization flow. The marketing website itself does not request Amazon login credentials or API secrets.
How We Use Information
To respond to inquiries, provide agreed services or support, maintain security, troubleshoot errors, deliver requested software functions, manage billing and meet legal obligations. We do not sell personal information or Amazon Selling Partner data.
Sharing and Service Providers
Information may be processed by providers acting on our behalf, including website hosting, email, payment processing, hosting infrastructure and security services, when needed to provide a requested service. We may disclose information when legally required. We do not grant third parties access to seller account data for unrelated advertising.
Protection and Access
We use HTTPS for our published website and apply access controls and operational security practices appropriate to the service. No online service can guarantee perfect security. Do not email passwords, API tokens, security codes or sensitive credentials.
Retention and Deletion
We retain inquiry and service information only for legitimate business, operational and legal needs, and delete or deidentify information when no longer needed, subject to lawful recordkeeping duties. Software account and marketplace-data retention may differ by contract or product-specific notice. You can request access, correction or deletion of personal information by emailing the address above. We will verify requests as appropriate and explain any retention obligations.
Software & Marketplace Data
For authorized software integrations, data access and use should be limited to the features you request and the permissions you grant. Third-party platform authorizations, including Amazon Selling Partner API access, are subject to that platform's approval and policies. Revoking platform authorization can stop future retrieval; deletion of previously processed data can be requested through our contact email, subject to legal requirements. Any seller-facing product must provide applicable additional controls and notices before collecting live seller data.
Cookies, External Links & Children
Our hosting and essential functionality may use technical cookies or similar session mechanisms. External services reached through links have their own policies. Our business services are not directed to children.
Updates
We may update this notice when services or law change. The effective date above reflects the latest published revision. For specific product policies or access requests, contact [email protected].